24/7 Ping Monitoring

Regular ping monitoring from our Alert System allows us to verify that your server is available online. If your server stops responding to ping requests our system will automatically send out a notification to your predetermined contacts.

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Service Monitoring

Aside from simple ping monitoring, our Alert System can monitor various services as requested by the customer. From our systems, we can monitor your server to ensure that services such as FTP, HTTP, SSH and others are not only answering, but also responding as expected. Monitoring requests and specific parameters can be provided upon request. If a service ceases to respond as expected, our monitoring service will automatically send out a notification to your predetermined contacts.

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System Monitoring

We are also able to monitor various system parameters such as available disk space, processor usage, server load, etc. If your system goes outside predetermined boundaries, our Alert System will automatically send out a notification to your predetermined contacts.

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SMS, Pager, Email, AOL Alert service

Our Alert System allows your predetermined contacts to be alerted in a range of ways. These methods include, AOL Instant Messenger, Pager / Cell Phone, E-Mail and  W@P

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O/S Security Updates and Patches

Our O/S Security Updates and Patches service provides a comprehensive Red Hat Linux update and Security patch services. Red Hat Linux customers are subscribed to the Red Hat network at the Enterprise level. General release patches are applied using a customer defined maintenance window. Security updates are typically tested and installed within 8-20 hours of their release from Red Hat.

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Kernel Updates

Our Kernel Updates service provides a comprehensive Kernel update service. General release updates are applied using a customer defined maintenance window.

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Host-Based IDS

Our Host Based IDS solution provides automated, real-time intrusion monitoring, detection, and protection by analysing events, host logs, and inbound and outbound network activity on you server. Host Based IDS helps protect the server by preventing attackers from exploiting the server by connection blocking for unused ports and services, and identification and blocking of Suspicious IP's and users.

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Firewall Installation and Maintenance

Our Firewall installation and maintenance service provides a complete software based firewall service for your server which helps prevent serious attacks on your server.

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Systems Administrative Service

Depending on the Managed Services Level, the customer may get additional operating system administrative assistance. This might include requests to help adjust the operating system to match new service requirements, install software, maintain user policies, etc. Requests can be regularly scheduled maintenance or ad hoc requests.

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